KissBankers

All the answers to your questions

FAQ

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Contribute to a project and manage your contribution

How to contribute to a project?

Step 1: Go on the project page you wish to support (either from a link that was sent, either by typing its name in the search bar on http://www.kisskissbankbank.com/, either by searching by categories.)

Step 2: Click on "Back this project." If you are not registered, a page to sign up will be proposed. It's fast and free. You will then be forwarded to the project page you wish to support. If you are already registered and logged, follow the steps.

Step 3: Determine the amount of your contribution on our site. Your payment will be secured by Paybox, a world leader in secure Internet payment. If the project does not reach its fundraising goal, you are automatically refunded at no cost.

Is signing up on KissKissBankBank free?

Yes, you have free access to the website.

As a KissBanker, how can I help the project creator I support?

To promote projects that you support, several tools are available on the site. On the project page, use the flags to the left of the main picture of the project: You can post the project on Facebook, Twitter, e-mail or use the widget to insert on your blog or on your site.

Can I write to the project creator?

Yes, but only if you are contributor to the project. To do this, visit the project page, above the picture, click "Send a message". You can also write a comment at the bottom of the page project.

On KissKissBankBank can I contribute to several projects at the same time?

Yes. You can manage a "portfolio" of projects.

Can I participate anonymously?

Yes, you can use a nickname on your registration. You can also decide not to make public the amount of your contribution.

Can I hide the amount of my contribution?

Yes, you can make it at the checkout by checking the box "I want to hide the amount of my contribution" next to the amount you specify.

How are we informed when the project that I support reaches its goal?

KissKissBankBank sends an alert email to all concerned KissBankers. The information will also be available via our Twitter and Facebook page.

Can I cancel my contributions?

Yes, as long as the goal of the campaign is not reached.

Can I change the amount of my contribution ?

Yes, but only before the end of the campaign. Go on the page project you backed and click on "Manage your contribution". Enter the amount you want to back for this project. You will be debited only of the difference.

For example :

You've already backed this project for 30€.
You would like to contribute for 50€ more.
Enter 80 euros when you click on "Manage your contribution".
You will be debited only from 50 €.

Are the Terms of use I agree on when signing up on KissKissBankBank a contract between the project creator and me?

You have no direct contractual relationship with the creators of projects. The General Terms of Use only relates you to KissKissBankBank. However, we sign a specific contract with each project creator and for each project. By the way, the creators are responsible to deliver the rewards they did promised on their page. KissKissBankBank is declining any kind of responsibility on this matter.

Are my contributions like options or stock?

No. Contributions are considered as donations or contributions to the project creator. There is therefore no concept of sharing "intellectual property" projects or shareholding or co-production.

Can I transfer my contributions from one project to another?

Yes, as long as the campaign has not ended, you can cancel your contribution and support another project.

When I support a project, what information is passed to the project creator ?

Only your personal details (address, e-mail, phone) so that the creator can send you your rewards. Other information you provide is confidential, including your credit card information that is encrypted with Paybox.

How does a crowdfunding campain work ?

How to know if a project creator is reliable?

We check their reliability as best as we can before submitting their projects on the site. In addition, we are dealing with artists, creators, innovators seeking notoriety. If there were abuses of the system, we would immediately delete the concerned projects and their reputation would be severely damaged. We assume that the vast majority of creators project will meet its commitments. Today, two years after our launch, we still have no complains to report. Keep in mind that crowdfunding is about building a community including friends and family around a project – and this is the best guarantee against any form of abuse.

What happens if a project reaches its goal before the deadline?

The campaign continues until the deadline and can therefore exceed its original purpose. It will only be a bonus to the project creator!

What happens if the target is not reached at the end of the campaign ?

The campaign is not successful. The contributors (KissBankers) are reimbursed for their contributions.

It can be the starting point of a new stage for the project creator. It gives you the energy to develop through other means that crowdfunding.

Are the contents available on KissKissBankBank legal?

Yes, they are provided to us by the creators of the projects themselves. It is their responsibility to ensure that all content is royalty free.

Payment

Are payments on KissKissBankBank secure?

Your payments are 100% secured by our partner PayBox, a world leader in the field. Your contributions made by credit card transit systematically via PayBox. The bank details of your credit card are encrypted by PayBox and never appear on the site KissKissBankBank.

How does the money goes from hand to hand ?

The KissBankers validate their contributions via our provider Paybox on the project page hosted by KissKissBankBank. The KissBankers' contributions are refunded if the goal of fundraising is not reached. When the campaign is successful, the transfer is made within 7 Business Days, having deducted the commission of 5% + 3% KissKissBankBank fees banking secure, or 8% VAT.

Can I pay by check or other means of payment than a credit card?l

We will install soon Paypal. Follow us on Facebook and Twitter to keep you informed!

Can I deduct my contribution from my taxes?

Unfortunately not, except when the creator of the project is a organism of general interest. In this case, you will see it on the project page. It is then the creators’ responsibility to send the appropriate paperwork to their KissBankers.

Follow a project

How to follow a project?

Please visit the project page you want to follow and click on "Follow the project" above the main image of the project. On your profile in the tab "My Projects", it will appear in the "projects followed." To stop following a project, click on "Unsubscribe".

What happens when you follow a project?

You will receive news about this project, information provided by the project creator during his campaign. At any time you can stop following this project by clicking "unsubscribe".